Privacy Policy

1. Introduction

TechRemedy IT ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.

2. Data Collection

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form.
• Subscribe to our insights or newsletter.
• Engage with us for IT services or consultations.

This information may include your name, email address, phone number, and company details.

3. Purpose of Processing

Your personal data is collected and processed for the following purposes:

• To respond to your inquiries and provide requested information.
• To deliver IT services and support.
• To send technical updates, newsletters, and promotional materials (with your consent).
• To improve our website and user experience.
• To comply with legal and regulatory requirements.

4. Disclosure of Data

We do not sell, trade, or rent your personal data to third parties. We may disclose your data only to:

• Authorized employees who need the data to perform their duties.
• Third-party service providers (e.g., hosting, email services) under strict confidentiality agreements.
• Law enforcement or government agencies when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes the use of SSL encryption and secure server environments.

6. Your Rights

Under the PDPA, you have the right to:

• Access and request a copy of your personal data held by us.
• Request the correction or update of inaccurate data.
• Withdraw your consent for processing your data for marketing purposes.
• Request the limitation of processing of your personal data.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain site functionalities.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Coordinator at: